Description
Book Synopsis: Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Details
Looking to improve your service delivery? Look no further than our latest book, "Good Services: How to Design Services that Work"! In the rapidly growing field of service design, this book stands out as the first of its kind to provide a comprehensive guide on what makes a service "good" and how to design one. Whether you're an aspiring service designer or a business manager, this book is a must-have resource.
What sets this book apart from the rest is its focus on the essential principles of building services that truly work for users. You'll learn to demystify the concepts of "good" and "bad" services and understand the common elements that define their success or failure. With practical insights and real-world examples, our book empowers both practitioners and non-practitioners to deliver better service experiences.
Don't miss out on the definitive new guide to designing services that work for users. Get your copy of "Good Services: How to Design Services that Work" today and unlock the secrets to delivering exceptional service. Your customers will thank you!
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