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Marketing & Sales - The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

Description

Book Synopsis: As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust? Wayne McCulloch has more than 25 years of experience in the software industry—years spent in training, adoption, and customer experience, the building blocks for customer success. Now he’s sharing what he knows as a chief customer officer leading global success functions. In The Seven Pillars of Customer Success, Wayne provides an adaptable framework for building a strong customer success organization. From customer journey actions to the development of transformation advisors, you’ll read detailed examples of how companies have put these seven pillars to the test. To create a culture of customer success and stand out in the marketplace, you need a proven framework and knowledgeable perspective—this book provides both, and more.

Details

Are you looking for a proven framework to drive impactful client outcomes for your company? Look no further than "The Seven Pillars of Customer Success" by Wayne McCulloch. With over 25 years of experience in the software industry, McCulloch is an expert in training, adoption, and customer experience. In this book, he shares his knowledge and provides an adaptable framework for building a strong customer success organization. Don't waste time and resources trying to figure out what works for your specific situation – trust McCulloch's expertise and learn from real-life examples of companies who have implemented these pillars successfully.

What sets "The Seven Pillars of Customer Success" apart from other books and blogs is its practicality. McCulloch doesn't just offer vague strategies, he provides detailed examples of customer journey actions and the development of transformation advisors. You can learn how these companies put the seven pillars to the test and achieve outstanding results. Whether you are a customer success leader or someone aspiring to become one, this book will equip you with the knowledge and tools to create a culture of customer success and stand out in the marketplace.

Now is the time to take your company's success to the next level. Invest in "The Seven Pillars of Customer Success" and gain access to a proven framework that will drive impactful client outcomes. Don't miss out on the opportunity to learn from Wayne McCulloch's expertise and elevate your customer success organization. Get your copy today and transform your company's approach to customer success!

Click here to order "The Seven Pillars of Customer Success" now!

Disclosure: I get commissions for purchases made through links in this website