Description
Book Synopsis: Better Learning Solutions Through Better Learning Experiences
When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.
Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.
In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement.
Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.
Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner's thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs.
With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.
Details
Are you tired of investing in training and development initiatives that don't yield the desired results? It's time to revolutionize your approach and create learning journeys that truly engage and empower your employees. Introducing "Design Thinking for Training and Development: Creating Learning Journeys That Get Results" - a game-changer that will transform the way you approach talent development.
Traditional training programs often neglect the learner experience, treating learning as a one-time event. But with design thinking, you can ensure learning sticks and drives improved performance. This book is your ultimate guide to applying design thinking tools and techniques in the training and development field.
By adopting a human-centered approach, you'll involve the users of a solution from the very beginning. With the help of this book, you'll learn how to refine the problem, ideate innovative solutions, prototype, iterate, and finally implement a learning journey that resonates with your employees.
Design thinking is all about finding the perfect balance between learner wants and needs, business objectives, and constraints. The authors, Sharon Boller and Laura Fletcher, reveal secrets to getting buy-in from skeptical stakeholders, gathering perspectives from all relevant parties, and crafting problem statements that get to the heart of the issue. Their proven process will revolutionize the way you approach training and development projects.
But don't just take our word for it - "Design Thinking for Training and Development" features two in-depth case studies that illustrate the authors' successful implementation of design thinking. Moreover, this book is packed with job aids and tools, such as strategy blueprints, empathy maps, and experience maps, that you can start using today to make an immediate impact.
It's time to embrace a new way of approaching talent development. Start your journey to applying design thinking today with "Design Thinking for Training and Development: Creating Learning Journeys That Get Results". Invest in your employees' growth and watch your business thrive.
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