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Human Resources - Culture Shock: An unstoppable force has changed how we work and live. Gallup's solution to the biggest leadership issue of our time.

Description

Book Synopsis: The COVID-19 pandemic caused an awakening that shocked the world — a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal.How organizations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down.The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organization. The risk grows as your workforce’s mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work.Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers’ commitment when you’re struggling to create a culture of dedicated employees who build and strengthen relationships with those customers?It’s clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life — one with far higher productivity, greater customer retention and better wellbeing. It’s Gallup’s solution to the biggest leadership issue of our time.

Details

Are you prepared for the unstoppable force that has revolutionized the way we work and live? The COVID-19 pandemic has caused a cultural shockwave, completely altering the landscape of how and where people work. And it's a change that's here to stay. Adaptation is key to thriving in this new reality. That's where Gallup's solution comes in. Culture Shock is the answer to the biggest leadership challenge of our time.

As organizations around the world grapple with the aftermath of the pandemic, one thing is certain: the traditional employee-employer relationship has been disrupted. Gone are the days when employees were loyal and committed to their organizations. Now, most employees function more like independent contractors or gig workers. The shift from "my life at work" to "my life at home" is a significant hurdle in building a culture of dedication and strong relationships within your workforce.

While leaders are focused on bringing employees back to the office, an even greater challenge is emerging - the deteriorating relationships with customers. Your employees and customers are interconnected, some even being best friends. How will you maintain your customers' loyalty when your employees are struggling to build and strengthen those relationships? It's a critical question that demands an effective solution.

Enter Culture Shock. This powerful solution offered by Gallup outlines a new world of work and life, one that promises higher productivity, improved customer retention, and enhanced well-being. By implementing Culture Shock, you can reverse the negative impacts of the cultural shift and create a culture of committed employees who are dedicated to building meaningful relationships with your customers.

Don't let the forces of change leave your organization behind. Embrace Culture Shock and transform your workplace into a thriving environment that fosters productivity, customer loyalty, and employee well-being. Take the lead in shaping the future of work and life. Learn more about Gallup's Culture Shock here.

Disclosure: I get commissions for purchases made through links in this website