Four Seasons: The Story of a Business Philosophy

Name: Four Seasons: The Story of a Business Philosophy
Price: 38.01 USD
Availability: InStock
Rating: 4.5 (411 reviews)

4.5 of 5 Stars: Industries - Four Seasons: The Story of a Business Philosophy

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Book Synopsis: The founder of Four Seasons Hotels shares the philosophy and values that have made his legendary brand. How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel chain? And how has Four Seasons grown dramatically, over nearly a half century, without losing its focus on exceptional quality and unparalleled service? Isadore Sharp answers these questions in his engaging memoir, which doubles as a powerful guide for leaders in any field.

He recalls the surprising history of his company, starting with its roots in his father's small construction business, which Sharp joined after getting a degree in architecture. Shifting into hotels wasn't easy, and he learned by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Sharp realized that customers would gladly pay extra for a "home away from home" experience. But that would be possible only if everyone-from managers and supervisors to bellmen, servers, and housekeepers-was fully engaged. The front-line staff, who have the most contact with guests, can make or break a five-star reputation. Readers will be fascinated to learn how Four Seasons does it, year after year, in more than thirty countries around the world.

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Are you ready to discover the secrets behind the world's most admired and successful hotel chain? Look no further than "Four Seasons: The Story of a Business Philosophy." In this engaging memoir by Isadore Sharp, the founder of Four Seasons Hotels, you will learn how a child of immigrants with no hotel background revolutionized the industry and created a brand synonymous with exceptional quality and unparalleled service.

Sharp's journey began with his father's humble construction business, where he initially found himself after earning an architecture degree. The transition into hotels was not an easy one, but through trial and error, Sharp discovered what truly sets Four Seasons apart from the rest. It all came down to a vision for a new kind of hotel that prioritized superior design, top-quality amenities, and, above all, a deep commitment to service.

What truly sets Four Seasons apart is their unwavering dedication to creating a "home away from home" experience for their guests. Sharp understood that customers would gladly pay extra for the feeling of comfort and care, but achieving this required complete engagement from every single member of the team. From managers to bellmen, servers to housekeepers, each person plays a critical role in upholding the Five-Star reputation that Four Seasons is known for.

Now, you have the opportunity to get an inside look at how Four Seasons does it year after year, in over thirty countries worldwide. Gain invaluable insights into their business philosophy, leadership strategies, and exceptional service standards that can be applied to any field. Whether you're a seasoned professional or an aspiring leader, this memoir will inspire and guide you towards reaching your own extraordinary heights of success.

Don't miss out on this transformative reading experience. Click here to get your hands on "Four Seasons: The Story of a Business Philosophy" today.

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