Description
Has a patient ever stumped you with an insurance question? Do you wonder how to tactfully discuss insurance benefits with an emotional or inquisitive patient? Teresa gives you her best conversation tactics for these stressful situations based on her many classes and client discussions.
Conversations made easier:
- Benefit tier explanations
- Non-covered benefits and why
- Co-payment calculations and collections
- Secondary insurance conversations
- Write-off confusion and ethics
- Premier and Preferred explanations
- And more…
What people are saying about the book:
Read more“I loaned my client a copy and she used it on a patient call. She was able to get them to stay with the practice even though they were out of network!” - Susan Leckowicz, CEO of Dentalcoaches.com
“This is an excellent book for dentists and team members that want to master insurance systems in their practice. It’s easy to read and understand. Filled with helpful information!” - Sandy Pardue, Director of Consulting, Classic Practice Resources
“I just read Teresa Duncan's book, "Moving Your Patients to YES!" and it's officially on my list of "must reads" for progressive dental teams. It's not what you say, but how you say it when it comes to insurance conversations and Teresa is a master at this!” - Bonnie Hixson, President, Hixson Media
“I think that every new dental employee should read this book as part of the hiring process. Helps to get the team members in the right mindset. Priceless!” - Laura Hatch, Owner of Front Office Rock
Details
Moving Your Patients to YES! Easy Insurance Conversations is the ultimate guide to navigating the complex world of insurance benefits in the dental industry. Written by Teresa Duncan, an expert in insurance conversations, this book provides invaluable tactics to help you confidently and tactfully discuss insurance benefits with your patients.
Are you tired of being stumped by insurance questions from your patients? With Moving Your Patients to YES!, you'll learn benefit tier explanations, how to handle non-covered benefits, co-payment calculations and collections, secondary insurance conversations, write-off confusion and ethics, premier and preferred explanations, and much more.
But don't just take our word for it. Susan Leckowicz from Dentalcoaches.com loaned a copy of this book to her client, who used it on a patient call and successfully convinced them to stay with the practice, even though they were out of network. Sandy Pardue, Director of Consulting at Classic Practice Resources, describes this book as "easy to read and understand" and "filled with helpful information." Bonnie Hixson, President of Hixson Media, praises Teresa Duncan for her mastery in insurance conversations. And Laura Hatch, Owner of Front Office Rock, believes that every new dental employee should read this book as part of the hiring process to get them in the right mindset.
If you want to improve your insurance conversations and take your dental practice to the next level, don't miss out on this must-read book. Get your copy of Moving Your Patients to YES! Easy Insurance Conversations today and start improving your patient communication skills.
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