Description
Book Synopsis: Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.
Details
Looking for ways to improve the quality of healthcare in your facility? Look no further! Our book, Quality Health Care: A Guide to Developing and Using Indicators, is the ultimate guide to implementing a successful quality measurement program. Authored by a renowned expert in quality management, this book will equip you with the knowledge and strategies needed to make a lasting impact on patient care.
Gain a comprehensive understanding of quality measurement and its importance in today's healthcare landscape. Learn how to effectively listen to the voice of the customer and identify the key quality indicators that matter most to them. With our step-by-step approach, you will be able to select and define indicators, collect and organize data, and develop a dashboard that provides real-time feedback on your progress toward quality measurement.
Don't just collect data – analyze it! Our book delves into the intricacies of data analysis and helps you identify variations that may impact your quality of care. With practical case studies, you will see firsthand how quality measurement can be applied to both clinical and operational aspects of healthcare delivery.
Ready to take your healthcare facility to the next level? Embrace the power of quality measurement and transform your organization with the help of our invaluable guide. Get your hands on Quality Health Care: A Guide to Developing and Using Indicators today to revolutionize the way you provide care.
Click here to order your copy now and embark on a journey towards delivering exceptional, quality healthcare.
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