Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
$17.41
Description
Book Synopsis: The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the #1 healthcare system in America. Mayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinic's success. By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman:
- Demonstrate how a great service brand evolves from the core values that nourish and protect it
- Extrapolate instructive business lessons that apply outside healthcare
- Illustrate the benefits of pooling talent and encouraging teamwork
- Present a proven prescription for creating sustainable service excellence
Learn how to apply the Clinic's winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service.
Details
Welcome to the world of exceptional service where Mayo Clinic reigns supreme. Discover the secrets of their unrivaled success in the groundbreaking book, "Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations." Learn how Mayo Clinic built a culture that consistently exceeds customer expectations and creates unwavering loyalty from both customers and employees. This book is an invaluable resource for leaders and decision-makers looking to unlock the secrets of service excellence.
From the very core of Mayo Clinic's values, this book unravels the principles that drive their outstanding performance. Explore the business lessons that can be adapted to any industry, not just healthcare. Benefit from the power of teamwork and the rewards that come from pooling talent. Discover a proven roadmap to create lasting service excellence within your own organization.
Implementing Mayo Clinic's winning methods can skyrocket your business to new heights of success. Harnessing the Clinic's business concepts will yield stellar results, improve organizational efficiency, and transform your team into purveyors of world-class interpersonal service. Be inspired by the leaders who have already transformed their businesses using Mayo Clinic's time-tested strategies.
Don't miss the opportunity to unlock the secrets behind Mayo Clinic's unparalleled success. Start your transformative journey today by getting your copy of "Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations." Click here to order now!
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