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Business - The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes

Description

Book Synopsis: “Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania
Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:
  • The theory behind each question type, including exploration of relevant neuroscience and psychology
  • The purpose of different types of questions
  • How the questions work
  • When to use different types of questions
  • How to build and apply questions to mediation in a non-threatening way
This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.

Details

Are you looking for a proven toolkit that will make you a master in conflict resolution? Look no further than The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes. This book dives deep into the psychology of information and emotion in conflict situations, making it a must-read for facilitators, negotiators, and mediators. With its powerful "S Questions Model," this toolkit equips you with the skills and tools to formulate incisive questions that get to the core of any conflict, challenge entrenched thinking, and shift perspectives.

The Mediator's Toolkit addresses four key dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. By exploring relevant neuroscience and psychology, this book provides a solid theoretical foundation for each question type. You'll gain a deep understanding of the purpose and effectiveness of different types of questions and learn when to use them for maximum impact.

Building and applying questions in a non-threatening way is crucial for successful mediation. The Mediator's Toolkit offers a step-by-step approach to help you develop and apply questions that achieve positive outcomes. Whether you're a qualified mediator, a student, a lecturer, a trainer, or someone seeking to challenge and effect change in any context, this essential practical guide will radically sharpen, focus, and improve your questioning skills.

Don't miss out on this opportunity to enhance your conflict resolution abilities. Take the first step toward becoming a skilled mediator by getting your hands on The Mediator's Toolkit. Click here to order now!

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