Description
Book Synopsis: Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."
This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.
Details
Are you tired of just satisfying your customers? It's time to create a revolution in your workplace with Raving Fans: A Revolutionary Approach To Customer Service. This groundbreaking book, written in the style of The One Minute Manager, will teach you the secrets to define a vision, understand what your customers really want, and implement effective systems that will turn your customers into raving, spending fans. Say goodbye to mediocre customer service and hello to a booming business!
In today's service crisis, where customers are left disillusioned from coast to coast, it's crucial to stand out from the competition. Raving Fans offers a wealth of startling new tips and innovative techniques that can be applied to any kind of organization or business. Whether you're a small local shop or a multinational corporation, this book will help you deliver stunning customer service that surpasses expectations and achieves remarkable bottom-line results. Don't settle for just satisfied customers anymore, aim for raving fans!
With its brilliantly simple and charming storytelling, Raving Fans will captivate and inspire you to transform your customer service. Adopt the advice of a new Area Manager who learned the importance of creating raving fans on his very first day. This extraordinary business book will equip you with the tools and knowledge to make raving fan service a constant feature in your organization. Take the first step towards success and get your copy of Raving Fans today!
Click here to buy Raving Fans: A Revolutionary Approach To Customer Service and start creating a customer service revolution in your organization now!
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