Description
Book Synopsis: International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
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Details
Are you looking for an exceptional resource that provides practical solutions to managing a professional service firm? Look no further than "Managing The Professional Service Firm" by David Maister. As an international expert and consultant, Maister offers a brilliant and accessible guide to address every management issue that arises in professional firms.
Why is this book a must-read for anyone in the professional service industry? Unlike product-based enterprises, professional firms offer highly customized services, making it challenging to apply conventional management principles. Maister understands this unique trait and shares invaluable insights tailored specifically for professional services. Learn how to effectively market your services, develop your business, and formulate winning strategies to take your firm to the next level.
A critical aspect for success in professional services is attracting and retaining top talent. Since these services rely heavily on the skills and expertise of individuals, competition for skilled professionals can be intense. "Managing The Professional Service Firm" addresses this challenge head-on, exploring strategies to not only win clients but also attract and retain talented professionals. Discover how to create a work environment that fosters career satisfaction and maximizes individual potential.
David Maister's in-depth research and consulting experience with professional service firms are evident throughout the book. With topics ranging from human resources policies and profit improvement to strategic planning and effective leadership, you'll gain practical and actionable insights that can transform your firm's operations. Maister breaks down complex issues by recognizing that every professional service firm, regardless of size or specific profession, shares the same mission: outstanding service to clients, satisfying careers for its people, and financial success for its owners.
Ready to take your professional service firm to new heights? Don't miss out on the opportunity to learn from one of the industry's leading experts. Invest in "Managing The Professional Service Firm" today and embark on a journey towards achieving exceptional client service, fulfilling careers, and financial prosperity.
Click here to get your copy of "Managing The Professional Service Firm" now!
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