Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Name: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Price: 16.01 USD
Availability: InStock
Rating: 4.8 (4270 reviews)

4.8 of 5 Stars: Business & Money - Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

4,270

$16.01

Buying Options

Description

Book Synopsis: National Bestseller Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner. Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.

Details

Discover the remarkable power of going beyond expectations with "Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect". This national bestselling book by Will Guidara, former co-owner of the legendary restaurant Eleven Madison Park, is filled with essential lessons in hospitality for every business.

Guidara's journey from taking over a struggling brasserie to transforming it into the best restaurant in the world provides invaluable insights. His radical reinvention, along with a true partnership between the kitchen and the dining room, led to over-the-top, bespoke hospitality that left a lasting impact on guests. From surprising a family with a magical sledding trip to Central Park after their dinner to creating a private dining room with sand and beach chairs for a couple with a cancelled vacation, Guidara's hospitality knows no bounds.

But Unreasonable Hospitality goes beyond extraordinary experiences for guests. Guidara emphasizes the importance of creating a culture of hospitality within your own team. Learn how to deliver praise and criticism with intention, why giving more—not less—is the answer to business dilemmas, and how thinking like an owner can lead to magical outcomes. With sparkling stories from the restaurant industry's famous personalities like Daniel Boulud and Danny Meyer, Guidara inspires us to find the magic in what we do for ourselves, our colleagues, and those we serve.

Don't miss out on the secrets behind Eleven Madison Park's success. Transform your business into a hospitality-driven powerhouse with Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. Get your copy now!

See All Buying Options...

More Details...